I am receiving error messages when attempting to access Citizens Bank Online, Why is this?
It could be that we are performing routine maintenance or are experiencing unexpected downtime during the time you are attempting to loggin. Whenever possible, routine maintenance will only be performed during periods of minimal usage (i.e. Sunday mornings between the hours of midnight and 4:00 a.m. CST). We will always try to notify you at least 48 hours in advance of any scheduled downtime. If we are experiencing unexpected downtime, you will not be able to access Citizens Bank Online until the problem is resolved. Once the sytem is back up and running, you should be able to loggin normally. If you continue to experience problems, please contact a Citizens Bank representative during normal business hours at (479) 474-1201.