How is my information secured when viewing through the internet?
When logging in to Citizens Bank online banking, you enter a "secure server" area using the latest Secure Sockets Layer (SSL) cryptography. From the moment account information leaves your computer to the time it reaches the processing computer, all internet banking sessions are encrypted. Microsoft users will see a "closed lock" indicating a secure session. You automatically will be disconnected from the processing computer after approx. ten (10) minutes of inactivity. To return to Citizens Bank online banking, you will need to repeat the logon security protocol.