How do I contact the Bank if I have additional questions or comments about Citizens Bank online?
If your have any questions, comments, or concerns you can email us. Please note that email is not a secure environment like Citizens Bank Online. Please do not include any sensitive information in your email, such as account numbers, passwords, or social security numbers. Your name, a phone number where you may be reached, and a general description of your question will be sufficient to respond to your question. You may also call a Citizens Bank representative at (479) 474-1201 from 8:30 a.m. to 5:00 p.m., Monday through Thursday and Friday from 8:30 a.m. through 6:00.