How do I change my password?
You are able to changer your password any time you log on to Citizens Bank Online. Select the "Option" tab from the "Online Banking Services" tab. Simply select the "Change Citizens Bank Password" and then follow the directions that are presented. Your password must be a minimum of 6 characters with a maximum of 8 characters in length. The system is case sensitive. Your password must be comprised of both letters and numbers. For a more secure password, we suggest you use a combination of upper and lower case letters and numbers. Do not make it something that can be easily guessed or figured out (I.E. your nickname, Middle name, etc.).