Welcome to the First National Bank of Fort Smith
Citizens Bank

Citizens Bank
P.O. Box 469
Van Buren, Arkansas 72957

Tel: 479-474-1201 (call center)


Tel: 479-474-1201 (call center)

8:00 a.m. - 5:00 p.m. Mon-Thurs
8:00 a.m. - 6:00 p.m. Fri
9:00 a.m. - 12:00 p.m. Sat

866-546-8273 (After Hours)

This option is available thru your Online Banking Service.

Mobile Banking                      Not ENROLLED in Online Banking? - Read More Here!    


On-The-Go Banking with Mobile Banking! (Online Banking Enrollment Required)

With a Suite of Mobile Banking services suitable for all types of phones, you are sure to have access to your financial information on-the-go. Our Mobile Banking services is Easy, Secure and Free!*

How to Enroll in Mobile Banking:

  • Log in to Online Banking
  • Select Options > Mobile Banking > Web Mobile Settings
  • Select Enable Web Access for your mobile device
  • Select to receive/ not receive text message alerts
  • Enter the mobile phone number
  • Select wireless provider
  • Select account(s) to access via your mobile device
  • Select "Submit"
  • Review information
  • Select "Confirm"
Mobile Banking!!


  • Log in to our Mobile Website, https://www.airteller.com/cbankandtrust, or Mobile Banking Apps (using Online Banking ID & Password)
  • Agree to Mobile Banking Agreement
  • Select "Submit" (this option enrolls all accounts in your Onine Banking)

Mobile Banking Website

Using our Mobile BankingWebsite, https://www.airteller.com/cbankandtrust, you may access your checking, savings, and other select accounts from ANY mobile device with a secure web browswer.

Features of Mobile Banking Website (Mobile Banking Enrollment Required):

  • View Alerts
  • View Account balances
  • View Recent Transactions
  • Make Transfers
  • Find a Citizens Bank & Trust location
  • Pay Bills

Mobile Banking Apps (iPad ®, iPhone® and Android™ App)

Mobile Banking Apps makes managing your money online even simpler using an iPad ®, iPhone® and Android™ mobile device.

Features of Mobile Banking Apps (Mobile Banking Enrollment Required):

  • View Alerts
  • View Account balances
  • View Recent Transactions
  • Make Immediate and Future-Dated Transfers
  • Find a Citizens Bank & Trust location
  • Pay Bills (Immediate and Future-Dated)

DOWNLOAD Mobile Banking Apps

iPad App
Download iPad App!

iPhone App
Download Android App!

Android App
Download Android App!

Data rates may apply. Check with your carrier for details.
iPhone®, iPad®  and App Stores are registered trademarks of Apple Inc., registered in the U.S. and other countries.
Android is a trademark of Google Inc.

Text Banking (SMS) Online Banking Enrollment Required

Text Banking is a convenient, easy-to-use solution ideal for mobile users that do not have Internet access on their phone. With Text Banking, you can quickly receive account balances and recent account history simply by sending a text request to the bank.

ENROLL in Text Banking

  • Log in to Online Banking.
  • Select Options > Mobile Banking > Text Mobile Settings.
  • Enter mobile phone number, select mobile carrier then select accounts for Text Banking access.
  • Create mobile short name for each selected account. Click "Submit."
  • Review enrollment information. Check "I accept these full terms and conditions" and click "Confirm."
  • Reply "YES" to the text you receive on your mobile to activate the service.
  • A confirmation text message will be sent indicating enrollment is complete.

USING Text Banking     Text to 89549

Text to 89549 To Retrieve
BAL Balances for all enrolled accounts
BAL + Mobile Short Name Balance for a specific account
HIST Last four transactions for all enrolled
HIST + Mobile Short Name Last four transactions for a specific account
HELP A list of text commands
STOP Discontinues Text Banking

NOTE: SMS Messages are not case sensitive.

*Fees may apply to certain account types.
Text Messages and data rates may be incurred from you mobile service provider. Check with your mobile service provider for details on fees and charges that may apply.

Citizens Bank & Trust Company     All Rights Reserved. Equal Housing Lender